F.A.Q

Here are some answers to our frequently asked questions!

If you cannot find the answer to your question here, please feel free to email us: dd@blsboutique.com 

SHIPPING:

We charge a Flat Rate fee of $7.00 for all orders $50.00 or under

FREE SHIPPING for orders over $50.00.

All in stock orders will ship within 2-3 business days.

All orders will be shipped through USPS (United States Postal Service).

At the moment we only ship within the USA and US territories.

 RETURN POLICY:

We understand that sometimes returns need to be made and we are here to help make the process as easy as possible.  With that being said please see our return policy below.

 We will accept returns that have been postmarked within 5 days of delivery date. These returns will be eligible for  refund of original payment method or store credit. 

Returns postmarked within 6-12 days from delivery date are eligible for store credit only.

After 12 days we are unable to accept any returns. 

Returns are processed within 5 business days of us receiving the item. 

Original shipping fees are non-refundable

Return shipping is FREE with store credit.

Return shipping for original method of payment is $7, this amount will be deducted from your return amount. 

CONDITIONS FOR RETURNED ITEMS:

All items must be returned to us in their original condition with all original tags still attached. UNWORN & unwashed. Smoke, deodorant and perfume free. If the items shows any sign of being worn, we will send it back and will not issue a refund.

The following items are FINAL SALE:

  • Jewelry
  • Clearance Items
  • Items purchased in a mystery bundle 
  • Handmade/ customized items

Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

We try to ensure you items are always of the best possible quality and that all your items are shipped together; but sometimes we make a mistake. If you receive an item that is damaged, defective, or not what you ordered, please let us know!

  • Damages or Defects must be reported to us before the item is worn and all tags must still be attached. 
  • Issues must be reported to us within 3 days of receiving your order.
  • Please contact us at dd@blsboutique.com and include a picture of the damaged/defective item or the item you were missing. please include your name and order number. 
LOST OR STOLEN PACKAGES:
Ownership of packages is turned over to USPS transfers to the buyer once shipped. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS.